an open room
EngineeringHybrid

Application Engineer in Managed Services

Made Tech · Bristol, London +1

Made Tech is a digital consultancy that builds and runs technology for the UK public sector. This application engineer keeps live public sector services running, resolving incidents and improving the applications and infrastructure behind them.

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Company
Made Tech
Where
Bristol, London +1
Function
Engineering
Posted
today
Work mode
Hybrid

The role

What you’ll do

  • Resolve support requests and technical incidents to agreed standards
  • Maintain CI/CD pipelines, monitoring, logging and alerting
  • Investigate incidents and root causes, including security incidents
  • Keep runbooks, playbooks and service documentation up to date

What you’ll need

  • Working knowledge of at least one programming language, with TDD and SOLID
  • Familiarity with Terraform or similar infrastructure-as-code tools
  • Hands-on experience with AWS, Azure or GCP
  • Experience with ITSM tools such as ServiceNow, Jira Service Desk or PagerDuty

Good to know: £40,000 to £43,000. Includes a shared out-of-hours on-call rota. 30 days' holiday and part-time remote working

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