Right First Time

about this room

A fireside-style lunch session from Cube Thinking on getting social housing repairs right first time, built around video-led triage where residents show the fault rather than describe it. Speakers Jason Kingston, Lee Reevell (AI in repairs and maintenance), James Bowes (video triage) and Stewart Davison (building the right technology in social housing), plus an open floor. Aimed at housing directors, repairs, asset and customer-experience leads. Invite-only, limited places, lunch included.