Tech Events by LeanTech Circles

Most transformation stories celebrate success. This session explores the failures, the false starts, and the transformation theatre. Join an honest discussion on why change rarely sticks and what leaders can do differently.

Please note that this is a mini-cohort with a highly preferential community rate. Spaces are limited. Standard registration for this event will be through Henko's website and will not be here. [Register here »]( If your leadership meetings are dominated by project status, milestones, and budgets, you are probably governing delivery rather than leading strategy.

For years, businesses optimised for asset-light growth by outsourcing operations and focusing on customer-facing differentiation. But as markets mature and digital platforms dominate industries, many organisations are discovering that the real strategic power often sits lower down the value chain. Infrastructure, operational data, logistics, software platforms, AI capability, fulfilment, and ecosystem control increasingly determine who captures margin, speed, and long-term leverage. This is driving a modern return to vertical integration.

Continuous Improvement is easy to discuss but hard to sustain. Join Ben Richards (KFC Digital) and Philippe Guenet to explore how KFC introduced Kaizen into a complex Business Tech environment and created a culture where Continuous Improvement became part of everyday work Continuous Improvement is one of the most widely discussed ideas in modern management. Yet in many Service and Technology organisations, it remains surprisingly rare in practice. Agile promised Continuous Improvement through retrospectives. The reality is often very different.