German Customer Service Advisor - Immediate Start Remote
THG Ingenuity · Manchester
THG Ingenuity runs software, fulfilment and customer service operations for ecommerce brands. This German-speaking Customer Service Advisor is a first point of contact for customers, handling product advice and order issues across chat, phone, email and social media.
Apply on THG Ingenuity- Company
- THG Ingenuity
- Where
- Manchester
- Function
- Operations
- Posted
- 6 days ago
- Categories
- Founders
The role
What you’ll do
- Help customers by email, phone, live chat and social media
- Advise on products and resolve order problems
- Work towards team targets while keeping quality high
- Work with other teams to improve customer service
What you’ll need
- Strong written and spoken English and German
- A professional, friendly manner with customers
- Willingness to learn and keep building product knowledge
Good to know: Remote, UK-based. A 3 to 6 month contract. Shifts between 8am and 8pm, with one weekend in three.
Catch them in this Open Room
About THG Ingenuity
More roles at THG Ingenuity
Producer
Manchester · Other
Head of Payments Performance & Optimisation
Manchester · Other
Sales Development Representative (SDR)
Manchester · Sales
Senior Ecommerce Manager – Commercial Trading & Strategy
Manchester · Sales
Senior Social Commerce Manager
Manchester · Other
Shift Engineer
Manchester · Engineering
More Operations roles in Manchester
Customer Service Specialist
Rvvup · Manchester · On-site · Operations
Retailer Onboarding Specialist
Auto Trader · Manchester · Operations
Customer Service Specialist
Zopa Bank · Manchester · Hybrid · Operations
Operations Manager - Melio
Melio · Manchester · On-site · Operations
Tourism & Operations Internship - Erasmus+
Indie Campers · Manchester · Operations
Mechanic
Beryl · Manchester · On-site · Operations
We list roles from VC-backed companies and link straight to the employer's own ad. An Open Room is not the employer and does not handle applications.